We are an independent U.S. based software provider. The U.S.A. is known for its comprehensive service as well as its sometimes insane claims for recourse and damages, even for trivial matters. It’s a large market, but one with high risks for both vendors and service providers. Just like in Germany, Americans‘ favorite thing is their car. How could it be otherwise in a country without any significant local or long-distance public transportation?

To survive as a car dealership or repair shop in the U.S., it takes a lot more than in Europe. As the German saying goes, „Where there’s sawing, there’s shavings.“ Basically, nothing new and no problem, one would think. However, when even a cup of coffee that’s too hot can result in millions in damages, every automotive business owner knows it’s going to be risky.

To keep business risk as low as possible, companies in the US have long been successfully relying on software such as  IMD-Connect. Comprehensive recourse protection, automated documentation, and legally compliant processes for all relevant tasks can minimize risk as much as possible.